AI native enterprise engineering · India

The AI native engineering partner for India’s regulated enterprises.

For ten years we’ve run the systems Indian financial firms depend on, CRM, service, finance, operations. Now we build the AI agents that work inside them. Governed, audited, in production.

See the work Book a working session

FI Agent · wealth desk

What is our client’s current equity exposure vs. their mandate?

Equity is 68.4% against a 60% mandate cap, 8.4% over.

CRM · HoldingsPortfolio feed100% cited

96.2%

accuracy

1.2s

to draft

sources

Latest

Zoho Premium Partner, India

Anthropic, OpenAI and Google Gemini partner

18+ BFSI institutions running on systems we built

Six AI products in production with clients

Fristine Infotech is a Zoho Premium Partner and AI native engineering firm based in Pune, India. We implement and run enterprise operations on Zoho One, engineer governed data platforms on Databricks and Snowflake, and build production AI agents on Claude, GPT and Gemini, with our deepest specialisation in BFSI: stock broking, AMCs, NBFCs, insurance broking and wealth management. 200+ enterprises. A Digital Synergy Ventures Group company.

200+

Enterprises served

10 yrs

Running Indian enterprise ops

18+

BFSI institutions

AI products in production

50K+

Users on systems we built

The Fristine method

Most AI projects fail one layer below the AI.

An agent is only as reliable as the record it reads. That is why we build in three layers, in this order, and why we will tell you to fix your data before we sell you an agent.

Operational backbone

Where your team and AI agents share one workflow

Zoho OneCRMDesk

Governed data layer

Deterministic pipelines for reliable AI

DatabricksSnowflakeDataPrep

AI agent layer

Orchestrated, governed, human in the loop

ClaudeGPTn8n / MCP

Business outcome

Faster cycles · lower cost · governed & audited

↑ ROI

Services

Five ways we engineer your advantage.

All services

AI Native Business Operations

Zoho One, CRM, Desk and Books run as enterprise infrastructure, under Build Run Change.

Zoho OneCRMDeskBooks

Agentic AI Engineering

Multi agent systems on Claude, GPT and Gemini that complete real processes, not demos.

ClaudeGPTGeminin8n

Data Intelligence & Engineering

Databricks, Snowflake and Zoho DataPrep. The deterministic foundation AI needs.

DatabricksSnowflakeDataPrep

AI Product Development

Your own products on Catalyst, AWS, Azure and GCP. IP you own, not licences you rent.

CatalystAWSAzureGCP

Managed AI & Platform Operations

Someone has to run the agents on Monday morning. That's us.

SLAMonitoringRun Change

Financial Services · flagship practice

The technology practice built inside India’s financial sector.

Most technology firms discover BFSI through a project. We learned it through a decade of them, across stock broking, asset management, lending, insurance broking and wealth.

Explore the BFSI practice

Use caseOutcome

Client onboarding and KYC3 days to 4 hours

Loan origination document processing80% faster review

Collections and recovery intelligence2x contact rate

Distributor and partner servicingSelf serve portal

Reconciliation and exception handling90% auto matched

Regulatory and compliance reportingAudit ready output

Every deployment is designed against DPDP, RBI outsourcing, SEBI CSCRF and IRDAI requirements from the first workshop, not retrofitted before go live. BFSI compliance, in detail

Products · FI Works

Your AI workforce. Named, demoable, yours.

See the full suite

FI Agent

Enterprise knowledge agent

Ask anything about your accounts, tickets or transactions. Cited answers from your live records, never invented.

96.2% accuracy1.2s to draft8+ sources

Voice AI Platform

Outbound voice agents

Outbound voice agents that qualify leads, confirm appointments and collect feedback. Multilingual, mid call language switching.

1000s parallel calls12 languagesBulk campaigns

AI Reply Assistant

Zoho Desk native widget

A native widget inside Zoho Desk that drafts first responses from the full ticket thread.

~1.2s draft speedFull contextDesk native

Manifesto

We are not a slide factory. We are engineers who have run enterprise operations on the ground for a decade. We put a working agent in your workflow in four weeks, governed, audited, compliant, and take it to production in a quarter. And what we build, you own.

Week 1 to 2

Process mapping

Process mapping, data assessment, one use case chosen

Week 3 to 4

Working agent

Working agent in your environment, on your records

Month 2 to 3

Production rollout

Production rollout, controls, audit trails, user training

Ongoing

Build Run Change

We keep changing it as your business changes

No lock in. The workflows, prompts, data models and code are documented and yours. If you replace us, you keep the system.

Trusted across India’s enterprises

Pratik and team have been really good in implementation of our Zoho One instance. Our business is a complex process, but the way Fristine brings a consultative approach really makes our Zoho journey easy.

Tushar Joshi

Sanjay Tools and Accessories Pvt. Ltd.

My business relationship with Pratik is more than four years old now. They are professional, ethical, and they are my trusted advisors. I now have four different apps built on Creator, which I've distributed among my clients.

Paul Camilleri

Australian Risk Services

Partnerships