What we see in manufacturing
Indian manufacturers have complex, real processes that don’t fit packaged templates. The problem isn’t technology; it’s that nobody has mapped the process as it actually runs, with all the exceptions that make it work.
Order to dispatch is manual
Enquiry capture, quotation, job cards, production scheduling and dispatch run across spreadsheets, WhatsApp and memory. Errors compound at each handoff.
Dealer visibility is delayed
Secondary sales data arrives weeks late, if at all. Inventory planning runs on estimates, and scheme settlement is a quarterly argument.
Finance and operations don't agree
Sales says the order is confirmed. Production says the spec isn't final. Finance says the advance isn't received. Three systems, three truths.
No single view of customer
A customer's purchase history, service record, outstanding receivables and ongoing quotes live in different places. Cross-sell is guesswork.
What we build for manufacturers
Zoho One backbone
CRM, Books, Inventory, Desk, Creator and Analytics configured as a single system, enquiry to dispatch to service to receivable.
Learn moreDealer and distributor portals
Order capture, scheme visibility and secondary sales reporting through a portal your channel actually uses, because it's simpler than the alternative.
Production scheduling agents
AI agents that read the order book, check raw material availability and propose production sequences, with a human confirming the schedule.
Learn moreDocument processing
Purchase orders, delivery challans and quality certificates extracted, validated and filed automatically. Hours of data entry eliminated per day.
Learn moreVoice AI for enquiry response
Inbound enquiries called back in under two minutes, qualified, and routed to the right person with context. No lead waits until Monday.
Learn moreOperational dashboards
Plant performance, dispatch status, dealer-wise sales and receivable aging, visible in real time, not reconstructed at month-end.
Learn moreClient work in manufacturing
One backbone across sales, service and finance for a 60 year old tooling business
Sanjay Tools and Accessories
Made-to-measure order flow from dealer portal to production floor
Home Furnishings Manufacturer
Multi-process packaging operation unified on a single system
Packaging Manufacturer