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Home/Case Studies/Breakthrough New York
Education / Non-profitZoho Implementation

Operational backbone for a non-profit reaching thousands of students

Breakthrough New York

The situation

Breakthrough New York is an education non-profit that works with students from under-resourced communities across New York City. Their programmes span multiple years, involving student tracking, volunteer coordination, donor management and outcome reporting. The operational complexity had outgrown spreadsheets, and they needed a system that could manage the full lifecycle — from student enrolment through programme delivery to impact measurement — without the cost structure of enterprise education platforms.

What we built

A Zoho implementation configured for an education non-profit — managing students, programmes, volunteers and donors in one system, with reporting built for grant compliance and impact measurement.

Student lifecycle management — enrolment, programme assignment, milestone tracking and multi-year progression
Volunteer coordination — recruitment, scheduling, assignment to students and hours tracking
Donor and grant management — donor records, grant tracking and compliance reporting
Programme delivery tracking — sessions, attendance, outcomes and progress against programme goals
Impact reporting — outcome data structured for grant reporting and board presentations

Method

Platform
Zoho CRM + Creator
Industry
Education / Non-profit
Location
New York, USA

Why this matters

This is a non-Indian client on a site positioned for the Indian market. We include it because it demonstrates delivery standards that travel — the same process discipline and system design that we bring to Indian enterprises, delivered to an international non-profit with different constraints but the same expectation of rigour.

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