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Education / Non-profitZoho Implementation

Operational backbone for a non-profit reaching thousands of students

Breakthrough New York

The situation

Breakthrough New York is an education non-profit that works with students from under-resourced communities across New York City. Their programmes span multiple years, involving student tracking, volunteer coordination, donor management and outcome reporting. The operational complexity had outgrown spreadsheets, and they needed a system that could manage the full lifecycle — from student enrolment through programme delivery to impact measurement — without the cost structure of enterprise education platforms.

What we built

A Zoho implementation configured for an education non-profit — managing students, programmes, volunteers and donors in one system, with reporting built for grant compliance and impact measurement.

Student lifecycle management enrolment, programme assignment, milestone tracking and multi-year progression
Volunteer coordination recruitment, scheduling, assignment to students and hours tracking
Donor and grant management donor records, grant tracking and compliance reporting
Programme delivery tracking sessions, attendance, outcomes and progress against programme goals
Impact reporting outcome data structured for grant reporting and board presentations

Method

Platform
Zoho CRM + Creator
Industry
Education / Non-profit
Location
New York, USA

Why this matters

This is a non-Indian client on a site positioned for the Indian market. We include it because it demonstrates delivery standards that travel — the same process discipline and system design that we bring to Indian enterprises, delivered to an international non-profit with different constraints but the same expectation of rigour.

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